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Purchasing from Neldner Wine Co online store is convenient and easy. Our website uses Stripe to collect credit card payments, or you may also like to choose PayPal at checkout.
Bank transfers are also welcome; however, goods must be paid for in full before they are shipped.
If you have made an error on your order, please contact us via email or phone as soon as the error is identified, and we can work with you to rectify the issue if time permits. Once wine has left our storage, it is sometimes difficult to have couriers change any details on the parcel.
In the unlikely event that your Neldner Wine Co delivery is damaged in transit, please contact us within 2 weeks and we will automatically replace it with a replacement or gift of equal value. Photographic evidence is required via email of any damaged goods and your order number/details.
We are unable to reship, or refund based on the parcel being unable to be left at the address by the postal service or theft.
Please make sure you arrange a delivery location where someone will be available to receive your order. In the case of incorrect information supplied by the customer, we may need to pass on freight redirecting fees or costs of re-sending the parcel.
Copyright © 2024 Neldner Wine Co - All Rights Reserved.
ABN: 38497936264
Neldner Wine Co acknowledges the Ngadjuri, Peramangk and Kaurna people and their ancestors. We pay respects to Elders past, present and emerging.
It is against the law to sell or supply alcohol to, or to obtain liquor on behalf of, a person under the age of 18 years.
Lic. No: 57624198
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